i have an inventory status that isn't available for commitment or allocation and planning, yet it appeared when fulfilling an item

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The issue you're experiencing might be due to a few reasons. Firstly, it's important to note that NetSuite allows you to fulfill an order even if there is 0 inventory for the item. This is because NetSuite allows you to take inventory underwater for several reasons, one of which is that if an item is on the shelf, regardless of what NetSuite says, you should be able to ship it. Secondly, inventory can be committed on a Sales Order. If you close the Sales Order then the items are no longer committed. This means that even if an item shows as unavailable in your inventory, it could still be committed on a Sales Order and thus appear when fulfilling an item. Lastly, there could be a glitch in the system. One user reported a similar issue where an item appeared in the inventory status dropdown even though it didn't exist. The issue was resolved when they found an old item fulfillment that had the item picked but not packed or shipped. Once they deleted that, they could cycle out the item. If you're still experiencing this issue, you might want to check for any old item fulfillments that haven't been completed.