when using an image in an email template the image is displaying as very big when the email goes out. how can i rectify this?

AI generated answer (using internal Slack threads):

The issue you're experiencing with the image displaying as very large in the email template could be due to a few reasons. Here are some suggestions to rectify this: 1. Image Resolution: If the image resolution is too high, it can cause the image to appear larger than intended in the email. You can use an image conversion app to reduce the image size without significantly affecting the quality. Tools like kraken.io or squoosh.app can be used for this purpose. 2. Image Source: Ensure that the image is sourced correctly from the file cabinet and is set to be available without login. Sometimes, NetSuite templates replace special characters and break the link, so double-check the link saved in the template. 3. HTML Formatting: If you're using HTML to format your email, ensure that the image is defined correctly in the HTML. If you're creating your email from a Word document, it's recommended to type the email directly in the template instead of copying and pasting from Word, as this can sometimes cause formatting issues. Remember to test the email after making these changes to ensure that the image is displaying correctly. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******