What would happen if I changed a Customer back to ...
# ask-stanley-ai
a
What would happen if I changed a Customer back to a Prospect after it had a Sales Order associated to it?
c
AI generated answer (using internal Slack threads):
If you change a Customer back to a Prospect after it had a Sales Order associated with it, the system will not prevent you from doing so. However, it's important to note that the Sales Order will still exist and be associated with that entity, even though it's now a Prospect. This could potentially cause confusion or issues in your system, as typically Sales Orders are not associated with Prospects. It's also worth noting that any future Sales Orders would automatically convert the Prospect back to a Customer, as this is standard NetSuite functionality. If you want to prevent certain users from converting a Prospect to a Customer, you could potentially use a workflow or a script that checks the user role and the entity status before allowing the conversion. This would require some customization and testing to ensure it works as expected. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.826042295
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813529253
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.8128649
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