Recommend a troubleshooting approach for resolving the following error when saving an Order or an Item Fulfillment on that Order: One or more lines on this sales order cannot be committed due to a lack of item lot availability. The first sales order and item encountered in this situation is : Sales Order-12345, Item-MyThingy, Location-MyPlace, Lot-08/31/2024, Quantity-1000, On Hand-800, Available-0. Please review the uncommitted sales orders and line(s) and confirm/adjust lot availability before re-committing the sales order(s).

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The error message you're encountering is indicating that the system is unable to commit the sales order due to a lack of item lot availability. Here are some steps you can take to troubleshoot this issue: 1. Check the Item Availability: Ensure that the item 'MyThingy' has enough quantity available in the 'MyPlace' location. The error message indicates that the quantity on hand is 800, but the sales order requires 1000. You may need to adjust the quantity on the sales order or increase the quantity of the item available. 2. Review the Sales Order: Make sure that the sales order 'Sales Order-12345' is set to commit the items. Check the 'Commit' column in the sales order and ensure it is set to 'Available Qty'. 3. Check the Location: Ensure that the location is set at the line level of the sales order. If you're using multi-location fulfillment, an 'Inventory Location' field is required. 4. Review Other Scripts/Workflows: The error message could be triggered by other scripts or workflows deployed to the sales order. Review these to ensure they are not causing the error. 5. Check the Sales Order Status: Ensure that the sales order is approved. Unapproved sales orders may not commit items. Remember to review the uncommitted sales orders and line(s) and confirm/adjust lot availability before re-committing the sales order(s).

We were able to work around the problem by changing the Lot in the inventory detail of the errored line, but this causes other problems with inventory down the road.