NS AdminA
12/13/2024, 1:40 AMCeligo AI
12/13/2024, 1:40 AMAI generated answer (using internal Slack threads):The issue of the employee record not showing as available in DocuPeak integration for invoice approver could be due to several reasons based on the conversations provided: 1. Approval Routing Settings: Ensure that the approval routing for the Purchase Order (PO) is turned on in the accounting preference. Once this is done, a native next approver field will appear on the PO. This field should be set via workflow to your targeted approver record based on your workflow action parameters/condition. 2. Employee Record Settings: Check if the employee record has the correct settings. For instance, if you have a custom field for the alternate approver in the employee record, ensure that it is correctly set. If the employee is out of office, you might need to use a workflow to flip the approver to the alternate approver from the original approver's employee record. 3. Workflow Settings: The workflow might not be correctly set up to route the approval to the correct approver. Ensure that the workflow is correctly set up to route the approval to the supervisor. Also, check if the workflow is correctly set up to show up in the reminders section. 4. Integration Settings: There might be an issue with the integration settings between NetSuite and DocuPeak. Ensure that the integration settings are correctly set up to allow the employee record to be available in DocuPeak. Remember to test the workflow after making these changes to ensure that it is working correctly. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
12/13/2024, 1:40 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81109482
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.805034697
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.802326798
Celigo AI
12/13/2024, 1:40 AM