Why do system notes sometimes indicate changes or creation of a record, while other times they show "no records to show"?

AI generated answer (using internal Slack threads):

System Notes in NetSuite are designed to track changes made to records. They log the changes made to the fields of a record, including the old value, new value, the date and time of the change, and the user who made the change. However, there are certain scenarios where System Notes might not show any records. Here are a few reasons: 1. No Changes Made: If no changes are made to a record, System Notes will not have any entries to display. This includes scenarios where a record is opened and saved without making any changes. The 'Last Modified' timestamp of the record will be updated, but no entry will be made in System Notes. 2. Changes to Sourced List Values: If a custom field on a record sources from a list of values, and you update the value in the list itself (not the reference on the record), this change will not appear in the System Notes of the record. This is because you're not technically changing the referenced Internal ID of the list value, so NetSuite doesn't count that as a change to display in System Notes. 3. Changes Made by Scripts: If a field value is changed by a script, it may not always be clear in the System Notes that the change was made by a script rather than a user. However, you can usually see this information under the System Information of the record. 4. Changes Not Logged: Certain changes are not logged in System Notes. For example, changes to sublist line items are not logged in System Notes. Remember, System Notes are a powerful tool for auditing and tracking changes, but they have their limitations and may not capture every single change made to a record. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******