Why does a customer not have access to Online Pricing Levels?

AI generated answer (using internal Slack threads):

Based on the conversations, a customer might not have access to Online Pricing Levels due to a few reasons: 1. Incorrect Pricing: If the items are not priced correctly, the system might default to the base price. It's important to ensure that all items are priced correctly at the respective price levels. 2. Missing Price Levels: If a price level is missing for a specific item, the system might default to the base price. In such cases, you could consider using the "Custom" Price level. 3. Complex Pricing Systems: If you have a complex pricing system utilizing price levels, contracts, and rebates, it might cause issues with the pricing levels accessible to the customer. 4. Future Pricing: If you're trying to generate and email price lists for pricing that doesn't come into effect until a later date, it might cause issues with the current pricing levels accessible to the customer. Remember, the pricing level for a customer is usually set at the customer record. If there are any discrepancies or issues with the pricing levels, it's recommended to check the customer record and the item pricing. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******