how to fix Footer Newsletter error when entering email - “Sorry, subscription cannot be done. Try again later.“”

AI generated answer (using internal Slack threads):

The error message "Sorry, subscription cannot be done. Try again later" typically indicates an issue with the email subscription service on your website. This could be due to several reasons such as a problem with the email service provider, incorrect configuration settings, or issues with the website's code. Here are some steps you can take to troubleshoot and fix this issue: 1. Check your email service provider: Ensure that your email service provider is working correctly. You can do this by sending a test email from your service provider's platform to see if it goes through. 2. Check your website's configuration settings: Make sure that your website's email subscription settings are correctly configured. This includes checking the API keys, the email address that the subscriptions are being sent to, and any other relevant settings. 3. Check your website's code: If the issue is not with your email service provider or your website's configuration settings, it could be a problem with the website's code. You might need to check the code responsible for handling email subscriptions to ensure it's working correctly. If you're using a plugin or a third-party service for email subscriptions, make sure it's compatible with your website's platform and that it's updated to the latest version. 4. Check for any scripts or workflows: If you're using NetSuite, check for any user event scripts or workflows that might be triggering the email subscription process. You can do this by going to Customization -> Scripted Records and looking at everything deployed to them. 5. Check the 'tobeemailed' field: In NetSuite, there's a 'tobeemailed' field that determines whether an email should be sent or not. Make sure this field is correctly set in your scripts or workflows. Remember to test your changes after each step to see if the issue has been resolved. If the problem persists, you might need to consult with a professional who specializes in your website's platform or your email service provider. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******