How can an administrator change a user's password ...
# ask-stanley-ai
i
How can an administrator change a user's password if the account has access to more than one Netsuite accounts?
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AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** If a user has access to more than one NetSuite account, an administrator cannot directly change the user's password. This is a security measure implemented by NetSuite to prevent unauthorized access to multiple accounts. However, there is a workaround to this issue. The administrator can remove the user's access from all the systems, which will wipe out the central access table. Then, the administrator can give the user access to one system and let them log in and set up their security questions in the first instance. Once this is done, the administrator can give the user access to the other instances. The other instances will inherit the already set credentials from the first instance. Please note that this process is a bit convoluted and may result in the user losing their dashboard and shortcut settings. Also, remember that admin accounts require 2-factor authentication (2FA).
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.868818
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.867192745
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.859238327
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