How to resolve "This shipping address change is not allowed for existing transactions because this shipping address requires a new tax form." I can't edit a shipping address on a US Sales Order after creation the error is because of Nexus form change

AI generated answer (using internal Slack threads):

Based on the conversations, the issue seems to be related to the nexus and tax form associated with the shipping address. When you change the shipping address, the system checks if the new address requires a different tax form due to the nexus. If it does, it prevents the change to avoid tax discrepancies. Here are some potential solutions: 1. Change the Shipping Address on the Sales Order: If the Sales Order is not yet fulfilled or billed, you can try changing the shipping address directly on the Sales Order. However, this might not be feasible if the Sales Orders are being pushed via an integration. 2. Create a New Sales Order: If the Sales Order is not yet fulfilled or billed, you can try creating a new Sales Order with the correct shipping address. This might not be feasible if the Sales Orders are being pushed via an integration. 3. Specify the Form's Numeric ID: When creating a Sales Order via SuiteScript, you can specify the form's numeric ID in the

defaultValues.customform

parameter of

record.create

. This might help in selecting the correct tax form based on the shipping address. 4. Set the Tax Code on Each Line: When setting the shipping address on a Sales Order via SuiteScript, you can also set the proper tax code for that address on each line. This might help in ensuring that the correct tax is applied based on the shipping address. 5. Add the Address to the Customer and Select it in the Sales Order: Instead of adding a custom Ship To Address that only lives in the Sales Order, you can try adding the address to the Customer and then selecting it in the Sales Order Ship To Address. This might help in ensuring that the correct tax form is selected based on the shipping address. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******