Online support forms matching to existing contacts.

AI generated answer (using internal Slack threads):

From the provided conversations, it appears that NetSuite's online forms can be used to gather data from customers and link it back to their respective records. In the first conversation, a user is exploring the possibility of accessing online form events on a customer record with SuiteScript. Another user suggests trying an online lead form search, which seems to be the route the original user decides to take. In the second conversation, a user is inquiring if an online form sent to a customer could link back to an opportunity or if it's strictly for entity/customer forms and fields. Another user suggests using a Custom Record which can have its own online form. Once the customer record is obtained, the data can be used to update a specific opportunity. The user also mentions that they have a script that updates the native record, implying that the process can be automated. In the third conversation, a user is asking where they can see all the filled out online forms. Another user suggests looking on the Lead's Marketing tab, under the subtab Online Forms, if the form in question is an Online Marketing form for customer signup. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******