Best VOIP for a direct Netsuite Inegration
# ask-stanley-ai
h
Best VOIP for a direct Netsuite Inegration
c
AI generated answer (using internal Slack threads):
Based on the conversations, it appears that both 8x8 and Twilio have been used for call center integrations with NetSuite. However, the best option would depend on your specific needs and requirements. 8x8 has been mentioned in the context of a click-to-call integration with NetSuite. The details of the data points that need to be passed back and forth would need to be clarified for a more specific recommendation. Twilio, on the other hand, has been discussed in the context of integrating the Twilio SDK directly into NetSuite. The conversation suggests that this could be quite cumbersome, but it might be possible depending on your specific use case. For instance, if you want to create a conversation for every transaction, you might consider creating it with a node backend API that connects to NetSuite. However, it's unclear whether this can be done directly within NetSuite through a User Event (UE). As for DialPad, there's a query about its integration with NetSuite, but no definitive information is provided in the conversations. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846234381
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829084635
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827720821
Please provide your feedback on this answer.
h
Other options like ring centeral?