YASSER
12/03/2024, 3:02 PMCeligo AI
12/03/2024, 3:02 PMAI generated answer (using internal Slack threads):Based on the conversations, it seems that the issue of "Invalid QR code format" or "Invalid or expired verification code" when setting up 2FA (Two-Factor Authentication) with Google Authenticator is often related to time synchronization. The Google Authenticator generates OTPs (One Time Passwords) based on the current time, so if the time on your device is not accurate, it could lead to these errors. Here are some steps you can try to resolve this issue: 1. Ensure that the time on your device is correct. If the time is not accurate, adjust it. 2. Google Authenticator has an option for time correction in its settings menu. You can try using this feature to correct the time. 3. If you're manually entering the code, ensure that you're not accidentally including any extra characters or spaces. Remember, the OTPs are time-sensitive, so you need to enter them within a certain timeframe after they're generated. If you wait too long, the OTP might expire and you'll get an error. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
12/03/2024, 3:03 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.807342827
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.799481392
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.798878789
Celigo AI
12/03/2024, 3:03 PM