Hi guys, having issues with SuiteAnswers on demo a...
# general
f
Hi guys, having issues with SuiteAnswers on demo account. I am getting redirected to a site that has no topics. Anyone know why?
c
No works fine here. The redirect link is: https://xxxxxxx-sb1.app.netsuite.com/app/crm/support/ptaredirector.nl and the suiteanswers site link is: https://suiteanswers.custhelp.com/app/home Maybe compare links?
f
1st link doesn't work, 2nd link takes me here:
c
Hi Francis, you need to replace the xxxxxx with the customer number you see in the netsuite URL.
But SuiteAnswers does to work at your end. It's just the video and announcements that are not available. Bit odd though
f
Hey Chris, tried that too and the same thing happens
c
You did know that the SuiteAnswers site has been redesigned right? All there is left now is the search bar, video, announcements and scroll down for categories
f
oh i see, thank you
c
👍