Does anyone use the Void Transactions Using Reversing Journals feature? I see there is a limitation that it removes the ability to void the following transaction sales order, estimate, cash sale, invoice, return authorization, cash refund, and credit memo. Does that mean your only option is to delete them?
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Karina
09/15/2022, 7:42 PM
of course you should not be deleting recordsā¦. that said the option to negate a record is to make a manual journal entry reversing what was posted in UI
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Chris
09/15/2022, 7:44 PM
I guess I am just confused on why this option would removes the void option for other transaction records
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Chris
09/15/2022, 7:52 PM
Our finance would like to void a bill payment in a closed period due to bank error and the money being returned.
This feature would do exactly what they want, but I don't think they would want to remove the ability to void the other transaction types.
So I guess their only options are to open the period to void or handle it through manual JEs
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Sam-I-Am
09/15/2022, 8:24 PM
Note you cannot void any transactions in a closed period unless you open the period - will recommend that. That is why JE is proper choice to so for voiding transactions in closed period
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Chris
09/15/2022, 8:28 PM
Yea I am aware That option would be nice because it allows the void to occur in the current for a transaction in a closed period and does a better job at tracking what is actually happening.
I think we plan to just create a JE, replace the bill with the JE on the bill payment (No GL impact) and that should re-open the bill for us to pay again in the current period. It feels clunky, but it should work. If there is a cleaner way let me know.