what are the possible causes of a Sales Order that does not show the "fulfill" button? (it's a channel advisor order)

AI generated answer (using internal Slack threads):

The absence of the "Fulfill" button on a Sales Order (SO) in NetSuite, particularly for a Channel Advisor order, could be due to several reasons: 1. Item Type: The items on the SO need to be Inventory Items. If they are not, the "Fulfill" button will not appear. 2. Quantity Committed: The items on the SO need to have a committed quantity. If the quantity committed is zero or not set, the "Fulfill" button will not show up. 3. Suite Promotions: If you are using Suite Promotions, Channel Advisor might not support this feature. It tries to set promocode and couponcode fields that are disabled by NetSuite when Suite Promotions are enabled. This could potentially cause issues with the order fulfillment process. 4. Connector Conflicts: If there are any after-submit triggers on a sales order, they might cause conflicts with the connector. There's a feature/checkbox to 'disable event triggers on orders' which could be tried. 5. Promotion Name Mismatch: The connector will only attempt to set those fields if the promotion has the same name in NetSuite as the promo code in Channel Advisor. If there's a mismatch, it might cause issues. 6. User Permissions: If the user does not have the necessary permissions to fulfill the order, the "Fulfill" button will not appear. Remember to check these points and ensure that the items are correctly set up and the user has the necessary permissions. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******