Hello,
I have a question regarding the login scope...
# suitecommercev
Viraj Shinde
09/14/2022, 3:44 PMHello,
I have a question regarding the login scope for a customer.
When a customer logs in to a SuiteCommerce webstore, they are not logged into the NetSuite customer center.
How can we log the customer into the NetSuite customer center as well, as soon as they login to the webstore?
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Flo
09/16/2022, 2:13 PMcan you describe what solution are you referring to by “NetSuite customer center” ? Are you referring to the solution that looks like the attached image?
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Viraj Shinde
09/19/2022, 11:42 AMHi @Flo, Yes that is exactly what I was referring to. The customer dashboard in NetSuite.
Viraj Shinde
09/19/2022, 11:44 AMWe are trying to implement SSO (outbound), but it uses the NetSuite internal login and not the webstore login. So if the customer is already logged into the webstore they still have to log into NetSuite via SSO when they try to sign in to the external application.
We are trying to figure out how to prevent that, by maybe logging them into the NetSuite dashboard (customer center) as well when they log into the webstore.
Viraj Shinde
09/19/2022, 11:45 AMWe also tried using the website login page for SSO but it does not redirect the customer to the external application (unlike the NetSuite internal/customer center/default SSO login).
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Flo
09/19/2022, 1:25 PMYes, as you said the SC/SCA website and NetSuite Customer Center are different applications. Honestly I don´t know how to resolve this use case. I will ask around and let you know.
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Viraj Shinde
09/19/2022, 1:29 PMOkay Flo, thanks for helping out!
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