has anyone worked with Twilio? I want to know if there is a way to integrate twilio SDK directly into netsuite, havent found anything just throuf 3rd party companies

Are you considering a two way comms between NS and Twilio for both SMS & voice? What is your use case?

Yes, two way with sms and whatsapp

can you clarify what you mean by directly? Just trying to get a better understanding of what your foal is since building a bundle that deploys directly inside of netsuite can be quite cumbersome

For example if I want to create a conversation I thought about creating it with a node backend API that connects to netsuite, but wanted to know if there is a way to skip this backend connection and create the conversation within Netsuite itself, through an UE for example