Hey everyone any idea why i get this error when i ...
# integrationsd
Driss Talainte
09/08/2022, 4:22 PMHey everyone any idea why i get this error when i post an Sales Order in Netsuite:
Failed to save record because Please choose a shipping method to account for the shipping cost.j
Jan Petri
09/08/2022, 4:25 PMHow are you posting the Sales Order and how are you setting the shipping method?
🙌 1
d
Driss Talainte
09/08/2022, 4:26 PMusing integrator.io and shipping method is FedEx 2Day
Driss Talainte
09/08/2022, 4:27 PM@Jan Petri the Order have Secondday in the paylaod and i mapped it to FedEx 2Day
j
Jan Petri
09/08/2022, 4:28 PMThanks! Any chance the subsidiary of the customer / order in NetSuite doesn't match the subsidiary tied to the shipping method?
Jan Petri
09/08/2022, 4:28 PMThat was an issue I had at some point
d
Driss Talainte
09/08/2022, 4:29 PM@Jan Petri og so u a had the same one , i just check they have same subsidiary
Driss Talainte
09/08/2022, 4:30 PMshippinh Method and the customer
j
Jan Petri
09/08/2022, 4:31 PMHave you tried creating the SO in "Dynamic Mode"?
d
Driss Talainte
09/08/2022, 4:31 PMi guess the Orders that pushed though have no shipping cost (i checked the json) becasue in image above it's calculating using Real-time rate , so i think i need to map the shipping cost ?
Dynamic Mode? how i can do that
j
Jan Petri
09/08/2022, 4:32 PMBased on the error, it looks like shipping cost is being passed to NetSuite which is why it's complaining about the shipping method
Jan Petri
09/08/2022, 4:32 PMLook for the "Use Dynamic Mode" mapping in the import mapping
Jan Petri
09/08/2022, 4:32 PMand hard-code it to true
d
Driss Talainte
09/08/2022, 4:33 PMdone
i will see
Driss Talainte
09/08/2022, 4:33 PMis it going to effect something by the way? haha
j
Jan Petri
09/08/2022, 4:34 PMYes, now the order in which you set the fields in Celigo matters
Jan Petri
09/08/2022, 4:34 PMFor example, if you assign body fields before setting the customer it's going to clear the body fields
Jan Petri
09/08/2022, 4:34 PMIt essentially mimics what's happening in the UI
d
Driss Talainte
09/08/2022, 4:35 PMI see
@Jan Petri
same haha
j
Jan Petri
09/08/2022, 4:36 PMNot sure off-hand. You can always contact Celigo support. Have you tried creating the SO in the UI and do you have the Shipping Method available?
d
Driss Talainte
09/08/2022, 4:37 PM@Jan Petri i will try to create it in UI now and see thank you so much i really appreciate it 🔥
Driss Talainte
09/08/2022, 4:58 PM@Jan Petri Bro it's worked when i added the use dynamic mode i didn't save when i said didn't work haha 🔥 Thanks
dynamic mode = true (just to mimic what happened in the UI right)?
j
Jan Petri
09/08/2022, 5:21 PMYep, glad it worked for you.
✅ 1
24 Views