This is an Invoice Is there any reason that would ...
# general
m
This is an Invoice Is there any reason that would make NS ignore the value I set in Rate?
n
@Marwan Is this a custom field?
m
No
discountrate
n
@Marwan Please select discount item first in discount item field parallel to this field than this will populate
m
Ok I will try it
n
@Marwan Because Netsuite offer two types of discount. 1. for line level and for every line item 2. for whole document on document level. You are trying to use document level discount.
m
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But using a Discount item doesn't populate the discountrate field, right?
n
@Marwan The discount you entered is on line level and line level field value will not populate to body level. For this, you need to setup discount item for document level and select it in discount item field on body level.
m
This is a weird behaviour from NS. Thanks for your help, it will try to find a solution.
n
@Marwan What is your purpose to populate tis field?
What are you looking for?
z
It will populate a rate from the discount item if the discount item has a rate set, but you can overwrite it to what you need it to be.