Is there a way to grant supervisors access to change just their subordinates' passwords? We have employees who work 24/5 so how can we get around a 2am locked out of Netsuite request. I should note that not all of our users have a working email address to reset the passwords on their own.

I don't think there's a way to do that without some scripting. Otherwise the access required to do that would let them mess with access for any employee. Have you looked at setting up SSO?

I believe if that option isn't available under the role your supervisors already have, you may need to make a custom role

I was able to create a custom role for this and it is working. I then created a custom Employee Record Form and was able to successfully lock down/hide all fields they should not have access to. I am unable to disable the Roles section. The box is gray and I cannot uncheck the Show box. Anyone know how I can keep the Access tab level at Edit but disable their ability to add roles? I just want them to be able to reset a password if need.