Hello! When trying to bill a sales order that is p...
# general
r
Hello! When trying to bill a sales order that is partially fulfilled by hitting the button "bill" or transforming the record with SuiteScript, the tax that was calculated on the Ecom website that was put on the sales order doesn't carry over to the invoice. Although it does on a sales order that gets completely fulfilled. The tax rates on the invoice for a partially fulfilled order get set to 0 even though the proper tax code is still set at the line level. We've been adding a line item to account for the tax charged, but would not to have to do that. Can anyone explain why this happens? Thanks
b
not enough information given
you need to share which tax related features your account is using
how the order is being imported
and which customizations related to taxes are in the account