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NetSuite Professionals

Does having the 'From Email Address' in Set Preference populated also send a copy of a reply to an email sent from NetSuite?

&gt;*AI generated answer (using internal Slack threads):*
Based on the conversations provided, it appears that the 'From Email Address' in Set Preference does not automatically send a copy of a reply to an email sent from NetSuite. The response to an email sent from NetSuite does not necessarily go into NetSuite as well as to the login user's email inbox. The recipient would have to click 'reply all' for the response to be sent to both places. 

However, it's important to note that this behavior can be influenced by the 'Capture Email Replies' feature in NetSuite (found under "SETUP &gt; COMPANY &gt; ENABLE FEATURES &gt; CRM"). If this feature is enabled, it may change the behavior of how replies to emails sent from NetSuite are handled.

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Disclaimer:

This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
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&gt;*Slack thread 1:* <https://netsuiteprofessionals.slack.com/archives/C298P0BCK/p1721936920834959|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.87411505

&gt;*Slack thread 2:* <https://netsuiteprofessionals.slack.com/archives/C298P0BCK/p1580314725181500|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.867505074

&gt;*Slack thread 3:* <https://netsuiteprofessionals.slack.com/archives/C298P0BCK/p1657633340270349|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.862117946



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