Ava
11/27/2024, 4:20 PMCeligo AI
11/27/2024, 4:22 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** To connect customers across multiple subsidiaries without turning on the multi-subsidiary customer feature, you can create duplicate customer records for each subsidiary. This means that if you have a customer that is associated with multiple subsidiaries, you would create a separate customer record for each subsidiary. However, this approach can lead to challenges with credit card processing, as some processors require a unique customer record for each subsidiary. Another approach is to use a workflow that populates a field with the internal ID of the customer record if it's blank. This allows you to set the field however you like without it being overwritten, and you can still have an aggregated reporting field with a decent value in it. Please note that while the multi-subsidiary customer feature can simplify this process, it has certain limitations, such as not being compatible with consolidated payments. Therefore, it's important to review these limitations before deciding to use this feature.
Celigo AI
11/27/2024, 4:22 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.859149635
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849356234
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848753
Celigo AI
11/27/2024, 4:22 PM