Ava
11/27/2024, 4:09 PMCeligo AI
11/27/2024, 4:09 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Before turning on the Multi-Subsidiary Customer feature in NetSuite, there are several things you need to know: 1. Location of the feature: The Multi-Subsidiary Customer feature can be found in Enable Features > Company > ERP General. 2. Incompatible Features: The Multi-Subsidiary Customer feature is incompatible with certain features such as SuiteBilling (formerly Advanced Subscription Billing), Billing Accounts, Consolidated Payments, and Mini EU One Stop Shop (MOSS). These features cannot be enabled when the Multi-Subsidiary Customer feature is enabled, and vice versa. 3. Unsupported Functionality: Certain functionalities are not supported when this feature is enabled, such as Credit Limit per Subsidiary, Customer Center (supports data related to the primary subsidiary only), Customer Dashboard, and My Account connected to SuiteCommerce. 4. Limited Functionality: Some functionalities are limited, such as customer specific budgets can only be created for the primary subsidiary of the customer. Communication subtab on the customer record, Messages, Activities, Files, and User Notes added to the customer record are available only for the primary subsidiary. 5. Tax Limitations: All tax information from the customer record is defaulted only to the primary subsidiary and ignored when a secondary subsidiary is selected. On the Financial subtab on the customer record, the Tax Rounding fields are applied to all of the subsidiaries to which the customer is assigned. 6. Unsupported Transactions: Certain transactions are not supported, such as Issue Tegata and Pay Tegata. 7. Technical Limitations: To ensure that dynamic mode scripts and workflows perform as expected, the selected entity or customer (depending on the transaction) determines the default subsidiary. 8. Credit Card Processing: If you have a client that wants to use their card to pay invoices for both subsidiaries, you may need to duplicate the customer and assign the primary subsidiary accordingly. This is due to the requirements of many credit card processors. Remember to read the documentation thoroughly before enabling this feature.
Celigo AI
11/27/2024, 4:10 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.865609586
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.864445806
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.863345087
Celigo AI
11/27/2024, 4:10 PM