Import error "Please specify a discount item for this customer"

AI generated answer (using internal Slack threads):

The error "Please specify a discount item for this customer" typically occurs when you're trying to apply a discount to a sales order or invoice but haven't specified a discount item. To resolve this, you need to create a discount item in your NetSuite account. Here's how you can do it: 1. Create a discount item with a rate of 0. This allows you to specify the amount of discount you want to apply when you add it to the sales order. 2. When creating a sales order or invoice, you can apply a specific discount percentage or dollar amount by selecting an option from the Discount dropdown list on the Item subtab. The choices available in the Discount dropdown list are based on discount items that have already been created in your account. 3. When you choose a discount method from the dropdown list, the % or amount of the discount is populated in the Rate field and is applied to all items on the sales order or invoice. Please note that the percentage or fixed amount you enter for the discount is always applied to the group of items before tax is applied. However, there are some limitations to be aware of: - There might be issues with setting the correct Tax code in Nexus International when using Method 1 of Discount. A workaround for this could be to not use the discount field on top of item lines, but add a subtotal line item and then a discount line item. In this case, you can change the tax code next to this discount line. - It's not possible to add a custom field to the discount item record. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******