Frank Coniglio
11/26/2024, 4:13 PMCeligo AI
11/26/2024, 4:13 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Based on the conversations, it seems that NetSuite does not directly support showing a payment record on the journal entries. However, there are a few workarounds you can consider: 1. Using the Name Field: When creating a journal entry, ensure that you populate the Name field with the customer value. This should allow the journal entry to be used as a credit for the customer. 2. Using the Same AR Account: Make sure that you are using the same AR account for the journal entries and the payment record. This should allow the journal entries to be used as credits for the payment record. 3. Creating a Saved Search: You can create a saved search with the journal entry as the criteria and add a result column for applying transaction / applied to transaction. This should allow you to navigate from the journal entry to the corresponding payment record. 4. Using Credit Memos: Aside from journal entries, you can also use credit memos to apply payments to invoices. Remember, these are workarounds and may not work in all scenarios. It's always best to test these methods in a sandbox environment before implementing them in a live account.
Celigo AI
11/26/2024, 4:13 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83550626
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83452791
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832655191
Celigo AI
11/26/2024, 4:13 PM