when a user is composing an email message on a transaction record, what kind of record is that email message? I am trying to make a workflow or script that can help with defaulting values.

AI generated answer (using internal Slack threads):

When a user is composing an email message on a transaction record, that email message is considered a 'Message' record in NetSuite. This record type is used to store email messages that are sent or received through the system. If you want to default certain values when composing an email, you might need to create a custom script or workflow. However, it's important to note that the 'Message' record is not scriptable, meaning you cannot directly manipulate it using SuiteScript. Instead, you can create a User Event Script or Client Script that triggers when the transaction record is being created or edited. This script can then set default values for certain fields on the transaction record. For example, if you want to default the 'email' field to the email of the user who created the transaction, you can create a custom field on the transaction record that defaults to the current user's email. Then, when composing an email, you can use this custom field as the 'From' address. Remember, this approach requires some knowledge of SuiteScript and NetSuite's scripting APIs. If you're not familiar with these, you might need to seek help from a developer or a NetSuite professional. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******