Shelby Owens
11/21/2024, 1:02 PMCeligo AI
11/21/2024, 1:03 PMAI generated answer (using internal Slack threads):Based on the conversations, it appears that a customer deposit linked to a sales order cannot be directly applied to a standalone invoice. The customer deposit is typically applied to the invoice that is created from the sales order the deposit is linked to. This process should happen automatically. However, if you change the form to a cash sale form, the link between the deposit and the sales order will be removed. The deposit will then be able to be applied to any open invoice. But this action will also create a cash sale, and all the payment information captured at the sales order level will be copied onto the cash sale record as-is, and the order will be marked as billed. Please note that if you have a payment method tagged in the sales order, that will also create a cash sale. Therefore, you might want to use the standard sales order - invoice custom form instead of a standard sales order - cash sale. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
11/21/2024, 1:03 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844333947
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842149496
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.841984749
Celigo AI
11/21/2024, 1:03 PM