Marc
11/20/2024, 8:42 PMCeligo AI
11/20/2024, 8:42 PMAI generated answer (using internal Slack threads):Based on the provided Slack threads, it's not clear why the EFT module generates a Bill Payment with an amount greater than the actual invoice total and displays the surplus on the EFT Bill Processing page, especially if there are no configurations related to vendor fees or any other additional charges in the system. However, it's worth noting that the EFT module in NetSuite is highly customizable and can be influenced by various factors such as the setup of company bank details, the creation of bill payments, and the application of filters on the EFT Bill Payment processing page. If the issue persists, it might be due to a specific configuration or customization in your NetSuite environment. It's recommended to review the setup of your EFT module, the process of creating bill payments, and the filters applied on the EFT Bill Payment processing page. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
11/20/2024, 8:42 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843004584
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837749243
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834512115
Celigo AI
11/20/2024, 8:42 PM