on a sales order, what would cause the return authorization to not show up?

AI generated answer (using internal Slack threads):

The Return Authorization may not show up on a Sales Order due to several reasons: 1. Sales Order is not fully billed: The "Authorize Return" button typically only shows up after you create an Invoice off a Sales Order. If the Sales Order has not been fully billed yet, the Return Authorization may not show up. 2. Special Order Items: If the items on the Sales Order are special order items, they may not show up on the Return Authorization form. 3. Search Settings: If you're having trouble finding Return Authorizations to create a new search, it could be due to your search settings. Return Authorizations are just a transaction search, so you should be able to find it in the UI under transaction search. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******