how to reopen closed sales order
# ask-stanley-ai
y
how to reopen closed sales order
c
AI generated answer (using internal Slack threads):
To reopen a closed sales order in NetSuite, you need to uncheck the 'Close' checkbox on each line item of the sales order. This can be done manually by editing the sales order and unchecking the 'Close' checkbox for each line item. However, if you have a large number of line items and want to automate the process, you can use a script or a workflow. The script or workflow would iterate through each line item in the sales order and set the 'Close' checkbox to false (unchecked). For a dropship purchase order, you can also reopen it by unchecking the 'Closed' checkbox in each item line. However, if you encounter an error when trying to mark the order as shipped, it may be due to the specific nature of intercompany dropship orders. In such cases, you may need to explore other options or workarounds. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.859412491
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829154372
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82686162
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