How do I include Invoice # and other invoice info in the Dunning Letters. It seems that it is not working.

AI generated answer (using internal Slack threads):

To include Invoice # and other invoice information in the Dunning Letters, you may need to modify the Dunning module. It seems that the Dunning module can be adapted to send out current invoices as well as reminders for past due. However, this process might require a good understanding of custom records and scripting, and it might take some time to implement. Here's a general approach you could take: 1. Create additional templates for the Net 30,45,60 customers since the Dunning Level Rule supports negative numbers. 2. Understand the Level system. The template is set in the dunning procedure, not applied to a level. 3. Be careful not to break existing processes when making additions/edits to your process. One user mentioned building a suitelet that allows you to select a customer and then displays a list of all invoices for that customer. From this list, you can select the invoices you want to send out to a list of email addresses you enter as comma-separated values. This might be a solution you could consider. Remember, this process might not be straightforward and could require a significant amount of time to implement. Make sure you have enough time to adequately do it. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******