is it possible to inactivate a customer but to keep dependent records active?

AI generated answer (using internal Slack threads):

Yes, it is possible to inactivate a customer but keep dependent records active in NetSuite. When you inactivate a customer, it does not automatically inactivate the related records such as transactions, contacts, or projects. These records will remain active and can still be accessed and reported on. However, the inactivated customer will not be available for selection in new transactions. Inactivating a customer is primarily used to prevent the customer from appearing in lists and being selected in new transactions. It does not delete the customer or its related records from the system. This is designed to maintain the integrity of historical data and financial reports. Please note that while the customer is inactivated, you won't be able to create new transactions for this customer until it is reactivated. But all the existing transactions and other related records will remain active and accessible. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******