Enabled show Tracking# checkbox on invoice , still...
# ask-stanley-ai
v
Enabled show Tracking# checkbox on invoice , still it is not reflecting on the form level
c
AI generated answer (using internal Slack threads):
Based on the conversations provided, it seems like the issue of the Tracking# not reflecting on the invoice form even after enabling the show Tracking# checkbox could be due to a few reasons: 1. Form Customization: Ensure that the Tracking# field is marked to show in the form customization settings. It should be assigned to the correct tab that you are checking. 2. Workflows: Check if there are any workflows running that might be hiding the Tracking# field. You can check the workflow history of a sales order that has been fulfilled but the tracking is missing. If there is a workflow in action, it might be causing the issue. 3. Scripts: Look for any scripts that might be running and hiding the Tracking# field. You can try undeploying them to see if it resolves the issue. 4. Cache: Try clearing your cache. Sometimes, old data stored in the cache can cause issues with form fields not displaying correctly. 5. Preferred Form Settings: Check the preferred form and the preferred form for the role you are using. Ensure that the form customization on those are set up correctly. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838436604
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817159474
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812449455
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