Is there a solution to Netsuite UPS Integration er...
# ask-stanley-ai
j
Is there a solution to Netsuite UPS Integration error stating "The invoice information entered does not match the UPS Account. To Ship with UPS Account, the correct invoice information must be entered."?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems that the error message "The invoice information entered does not match the UPS Account. To Ship with UPS Account, the correct invoice information must be entered." could be due to incorrect or mismatched invoice information in the UPS account settings in NetSuite. Here are some steps you can take to resolve this issue: 1. Verify the UPS account information: Ensure that the UPS account information entered in NetSuite matches exactly with the information on your UPS account. This includes the account number, billing address, and other related details. 2. Check the billing setup: Depending on whether you're using 1st party billing or 3rd party billing, the setup might differ. Make sure the billing setup in NetSuite matches with your UPS account setup. 3. Enable the shipping label integration feature: Go to SetUp > Company > EnableFeatures > Transaction and ensure that the shipping label integration feature is enabled. 4. Create integrated shipping items: Follow the steps in SuiteAnswer ID:9273 to create integrated shipping items. If you don't have enough options available, it might be due to some features not being enabled or some permissions not being granted. 5. Check if your account is set up to charge for shipping: If your account is not set up to charge for shipping, enable it and try again. Remember to save any changes you make and then test the integration again to see if the error persists. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.866574585
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.864735305
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.863543212
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