zengs
11/15/2024, 9:19 PMCeligo AI
11/15/2024, 9:20 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** If a workflow is causing a transaction to keep refreshing, it could be due to several reasons. Here are some potential causes and solutions: 1. Workflow Conditions Not Updated: If you've recently updated a workflow and it's not respecting the new conditions, it could be because the changes haven't propagated yet. It's also possible that instances of workflows that had already started on a transaction didn't update themselves when you modified the workflow. In this case, a general troubleshooting step could be to cancel the active workflow on your transaction. 2. Do Not Exit Workflow Option: If the "Do Not Exit Workflow" option is checked, the workflow will not end. If you want the workflow to end, you'll have to uncheck that on the workflow state. If you want to re-start the workflow for any reason, a transition of that criteria back to the original initiation state could be a solution. 3. Workflow Events: If you've changed the Events to "Create, On View Or Update" from just "Create", it could be causing the workflow to restart every time you click the Approve button, treating it as an update. In this case, you might need to redesign the workflow to narrow down when you want it to fire off. Remember, it's important to be very careful when changing existing workflows, as it can have unintended effects on transactions that are already in progress.
Celigo AI
11/15/2024, 9:20 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.805602551
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.802449524
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800880194
Celigo AI
11/15/2024, 9:20 PM