a sales order has a location on line level, the item is backordered. but it is not shown in "backordered" on the location subtab on the itemlist

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that the issue of a sales order having a location on line level, the item being backordered, but not shown in "backordered" on the location subtab on the item list could be due to several factors: 1. Centralized Billing Preference: One of the conversations mentioned that the issue was due to the Centralized Billing preference. The user should have used the hidden target location field. 2. Multi-location Fulfillment: Another conversation pointed out that the issue was related to multi-location fulfillment. Even though the transactions were using the main location, all the transactions now needed to include Inventory Subsidiary & Inventory Location fields at line level. Inventory Location is different from the default "location". 3. Global Inventory Relationship: The issue only impacted locations which have Global Inventory Relationship. This was discovered when the user noticed that only a subset of users within one subsidiary were experiencing problems with this 'global' setting. They were the only ones shipping spares globally. 4. Commitment Status: There's a Sales Order line field

Commit

, the value of which should be either

Available Qty

or

Complete Qty

(as opposed to

Do Not Commit

, which somewhat matches the symptoms). 5. Item Commitment After Transaction: Check if the setting 'Perform Item Commitment After Transaction' is enabled. 6. Link to Special Order PO or WO: Check if the item is not linked to a special order Purchase Order or Work Order. 7. Make Inventory Available: Ensure that 'Make Inventory Available' is checked on the Location (not accidentally turned off). In terms of code, there was a snippet shared where the user was trying to get the item id, item name, location, committed quantity, and quantity for each line item in a sales order. The issue was that the item id was the same for everything. Another user suggested that the field name should be 'quantity' not 'qty'. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******