We are seeing NS timeouts on the customer deposit ...
# ask-stanley-ai
a
We are seeing NS timeouts on the customer deposit upsert requests which seem to be taking longer than what we typically see, is there currently an issue?
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Based on the conversations, it seems like there have been instances of timeouts in different scenarios, not just with customer deposit upsert requests. However, there isn't a clear indication that there is a current widespread issue with NetSuite causing these timeouts. One user mentioned that switching to token authentication solved their timeout issues with SuiteTalk. This might be something to consider if you're not already using token authentication for your requests. Another user mentioned a visual issue with fields appearing and disappearing on the customer deposit page, but this doesn't seem to be related to your timeout issue. If you're consistently experiencing timeouts with your customer deposit upsert requests, it might be worth investigating further. Check if there's a pattern to when the timeouts occur, such as during periods of high traffic or with certain types of requests. Also, consider if there have been any recent changes to your scripts or workflows that might be causing the issue. Remember, it's always a good idea to test your requests in a controlled environment to try and replicate the issue. This can help you narrow down the cause and find a solution.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830073893
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818252742
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81264925
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