In the list of templates, look for the

Item Fulfillment

template note: i don't have Item Fulfillment type i have Packing Slip. and when update form don't see print ,email template fields to upadte it. how can resolve this?

AI generated answer (using internal Slack threads):

Based on the conversations, it seems like you're having trouble with the Item Fulfillment form and its associated print/email templates. Here are some steps you can follow: 1. Go to

Customization > Forms > Transaction Forms

. Find the default Packing Slip form and edit it to determine which layout is being used. It's possible that it's not configured for advanced PDF and is using the original default. 2. If you have "Printing Type: Basic" selected, you are configuring/editing the template using the fields below the selection. If you have "Printing Type: Advanced" selected then you will edit the template under Advanced PDF/HTML Templates. 3. If you can't find the option for Item Fulfillment under the printing fields, you might want to consider customizing the "Picking Ticket" form and use that as the Packing Slip. You can even customize the "Picking Ticket" to say "Packing slip" if you want it to say that on the paper. 4. If the document is generated and emailed under certain conditions via a workflow, and you can't explicitly specify

Advanced PDF Templates

, it appears to default to the Standard PDF Templates. You might need to adjust your workflow to accommodate this. Remember to check if there are any workflows or scripts running on the record that might be affecting the form. If you are using Chrome, a helpful tool is the NetSuite Scripted Records extension. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******