Rio Devera
08/19/2024, 9:31 AMCeligo AI
08/19/2024, 9:31 AMAI generated answer (using internal Slack threads):To receive customer payment from a customer in NetSuite, you can follow these steps: 1. Navigate to the customer record. 2. Click on the 'Financial' subtab. 3. Click on the 'Payment' button. 4. Fill in the necessary details such as the payment method, amount, and the invoice to which the payment is to be applied. 5. Click 'Save'. However, if the bank deducts a fee from the customer amount, you might need to use the Undeposited Funds account to receive the payment in full. Then, during the 'Make Deposits' step, you can account for the fee. Alternatively, you can have a custom field with a script that creates a deposit record for you and fills out the cash back tab of your deposit transaction correctly or creates a journal entry. If you want to apply a payment, it means you have some balance to apply the payment to. If you want to record a customer deposit, it means you have no balance and need to just keep monies on your customer account because, for example, you require a deposit before you begin work. If a customer creates a Payment transaction in the Customer Center, they cannot enter their bank and credit card details and get charged automatically without customization or integration. There is a new payment link that can be used, but it may need enabling and would require a payment processor setup. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/19/2024, 9:31 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834017515
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833605707
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829184771
Celigo AI
08/19/2024, 9:31 AM