when trying to create a "customrecord_2663_entity_...
# ask-stanley-ai
m
when trying to create a "customrecord_2663_entity_bank_details" record type via script, I'm setting the "custrecord_2663_parent_customer" field, so that the bank details appear on the "Bank Payment Details (Credit)" subtab for the respective customer. The record gets created, but it doesn't appear under this subtab - any ideas why?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems like the issue you're facing might be related to the configuration of your custom record and its relationship with the parent record. Here are a few things you might want to check: 1. Parent-Child Relationship: Ensure that the custom record is correctly set up as a child of the parent record. This is usually done by marking the custom record as a child in its definition. 2. Subtab Configuration: Check if the subtab is correctly configured in the parent record. The subtab should be set to display the child records. 3. Form Configuration: Make sure that the form used for the parent record is correctly configured to display the subtab. Sometimes, the subtab might not be visible due to form settings. 4. Record is Parent Checkbox: This checkbox should be checked on the custom record definition. If it's not, the custom record won't appear as a sublist on the parent record. 5. Access Level: Ensure that the access level for the custom record is set to at least 'View'. If it's set to 'None', the custom record won't appear on the parent record. If you've checked all these settings and the issue still persists, it might be a more complex issue that requires a deeper look into your SuiteScript code or NetSuite configuration. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.863063037
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844150722
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843691766
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