Anas Jakwani
08/19/2024, 4:23 PMCeligo AI
08/19/2024, 4:23 PMAI generated answer (using internal Slack threads):The error message you're seeing is indicating that there is a problem with the CMS content record with ID 55 on your SuiteCommerce Advanced (SCA) site. The error suggests that this content record is missing crucial information, which could be due to manual editing or deletion of content records in NetSuite. You mentioned that you've tried deleting the record manually and re-creating it via Site Management Tools, but the error persists. This suggests that the issue might not be with the content record itself, but with how it's being referenced or used on the site. Here are a few steps you can take to troubleshoot this issue: 1. Check the CMS Content Record: Ensure that the CMS content record with ID 55 is correctly configured and contains all the necessary information. This includes checking the fields, sublists, and any related records. 2. Check the Site Management Tools: Review the configuration in the Site Management Tools to ensure that the content record is being correctly referenced and used. This includes checking the layout, theme, and any widgets or components that might be using this content record. 3. Check for Customizations: If you have any customizations on your site, such as custom scripts or workflows, these could be interfering with the content record. Try disabling these customizations temporarily to see if the error goes away. 4. Check the Execution Logs: If you have access, go to Customization > Scripting > Scripted Records for Client Scripts. The error should appear in the Execution Logs for the Script Record. This can provide more information about what's causing the error. 5. Check User Permissions: Ensure that you have the necessary permissions to access and modify the content record. If you're using the administrator role, you should have access to the custom record. Remember to clear your cache and refresh your site after making any changes to see if the error has been resolved. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/19/2024, 4:24 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827014863
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819837272
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819482505
Celigo AI
08/19/2024, 4:24 PM