Why are taxes only being charged if the ship to state is abbreviated?

AI generated answer (using internal Slack threads):

Taxes in NetSuite are calculated based on the 'Ship To' address. This is because tax laws vary by location, and the 'Ship To' address is used to determine the applicable tax jurisdiction. In the case of the state abbreviation, it seems that the tax calculation is being triggered only when the 'Ship To' state is provided in its abbreviated form. This could be due to the way the tax codes or nexus are set up in your NetSuite account. The nexus is a set of rules that determine the tax obligations of a business. It is based on the physical presence or economic connection of a business in a particular location. In NetSuite, you can set up nexus for your subsidiaries, which will then be used to calculate taxes for transactions. If the 'Ship To' state does not fall into the nexus added to the subsidiary, the tax code will not be applicable. Therefore, it's important to ensure that your nexus setup correctly includes all the states where you have a tax obligation. As for the taxability of shipping costs, it also depends on your Nexus setup in SuiteTax. NetSuite will pick the proper tax code for the specific 9-digit zip code in your shipping address. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******