Getting this error when trying to go to the extens...
# ask-stanley-ai
m
Getting this error when trying to go to the extension manager for an SCA website in NetSuite:
Copy code
{
  "header": {
    "status": {
      "code": "ERROR"
    },
    "message": "Cannot read property \"type\" from undefined",
    "extra_data": {},
    "error_code": "TypeError"
  }
}
I’m unable to see the Extension Manager, however when trying to deploy new versions I don’t get an error, but I’m unable to activate. How can I reinstate the Extension Manager?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems like you're encountering an issue with the Extension Manager in SuiteCommerce Advanced (SCA) on NetSuite. The error message indicates that there's a problem with a property not being defined. Here are some steps you can take to troubleshoot this issue: 1. Check the Domain: Ensure that the domain you're using is correct. An incorrect domain can cause issues with the Extension Manager. If the domain is incorrect, you'll need to correct it. 2. Check the Extension Files: Make sure that all the necessary files for your extension are correctly deployed and accessible in NetSuite. This includes all required files, dependencies, and configurations. 3. Check the Extension Version: Ensure that you're using a compatible version of the extension. Incompatibility can cause issues with activation. If you're still having trouble, you might want to consider asking for help in the SuiteCommerce channel, as they might have more specific knowledge about SCA and the Extension Manager. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842514396
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.821092665
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813589156
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