When importing customer direct debit bank details, the 'Parent Customer' field is missing on the NetSuite side of the field mapping. Why?

AI generated answer (using internal Slack threads):

The 'Parent Customer' field might be missing in the field mapping during the import of customer direct debit bank details because NetSuite does not support Secondary Subsidiaries for Multi-Subsidiary Customers in the context of the Electronic Bank Payments module. This limitation could be causing the 'Parent Customer' field to not appear in the field mapping. NetSuite's recommendation in such cases is to create a sub-customer or another customer entirely for the other subsidiaries. This workaround might allow the 'Parent Customer' field to appear in the field mapping, as each customer or sub-customer would be associated with a single subsidiary, avoiding the issue with secondary subsidiaries. As for updating the Primary Subsidiary on a Customer Record, it seems that a CSV import might not be sufficient. It might require a different approach, possibly involving SuiteScript or another NetSuite tool. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******