How do I prevent a picking ticket from being available on customer accounts that have been placed on hold

AI generated answer (using internal Slack threads):

To prevent a picking ticket from being available on customer accounts that have been placed on hold, you can use a combination of SuiteScript and workflows. Here's a general approach: 1. Create a custom field on the customer record to indicate if the customer is on hold. 2. Create a User Event script that triggers before the record is loaded. In this script, check if the customer associated with the sales order is on hold (by checking the custom field you created in step 1). If the customer is on hold, set the sales order's status to 'Pending Approval' or another status that prevents it from being fulfilled. 3. Create a workflow that triggers on the sales order record when it's created or edited. In this workflow, check if the customer associated with the sales order is on hold. If the customer is on hold, set the sales order's status to 'Pending Approval' or another status that prevents it from being fulfilled. This approach will prevent sales orders from being fulfilled (and thus, picking tickets from being created) for customers that are on hold. However, please note that this is a general approach and may need to be adjusted based on your specific business requirements and NetSuite setup. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******