triggering email when importing cases by csv

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that triggering an email when importing cases by CSV in NetSuite can be a bit tricky due to the system's limitations. One of the users mentioned that CSV Import Status emails are usually sent to the user who initiated the import task. However, Scheduled Scripts run under the System user, which is a virtual user assigned for processes that run by NetSuite Scheduler in the background. Since no email is associated with that user, status emails are suppressed. A workaround suggested by another user is to store the task IDs into custom records when you queue your CSV Imports. Then, a second scheduled script can check those custom records and use the CSV Import Task Status to notify the user via email if the tasks were successful or not. Another alternative is to process the CSV in your script, update records, and then send the email. This method, however, might not provide the same level of detail as the built-in CSV import task, such as the number of records imported successfully. Please note that these are suggestions based on the users' experiences and might require further exploration and testing to ensure they work for your specific use case. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******