what does invalid item reference key refer to on am import error?

AI generated answer (using internal Slack threads):

The error "Invalid item reference key" during an import in NetSuite typically refers to a mismatch or misconfiguration between the item's internal ID and the subsidiary it's associated with. This error can occur when you're trying to import data (like sales orders or invoices) and the item referenced by the internal ID is not correctly set up for the subsidiary specified in the import. Here are some common causes and potential solutions: 1. Inactive Item: Ensure that the item associated with the internal ID is active. 2. Incorrect Subsidiary Association: The item must be associated with the correct subsidiary. Check the item record to ensure that the subsidiary field includes the subsidiary you're importing the data for. 3. Incorrect Mapping: Make sure you're mapping the correct internal ID of the item during the import. If you're using CSV import, ensure that the reference type is set to 'Internal ID'. 4. Item Filter on Custom Form: If you're using a custom form for your import, it might have an item filter that's causing the issue. Try importing using the standard sales order form. 5. Triggering Custom Scripts and Workflows: Try turning off "Trigger Custom Scripts and Workflows" during the import. 6. Incorrect Data in Import File: Check your import file for any errors, such as phantom spaces or special characters that might be causing the issue. Remember to always double-check your data and settings before attempting the import. If the issue persists, you might need to further investigate the configuration of your items and subsidiaries in NetSuite. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******