Can you change a customer on a Sales order
# ask-stanley-ai
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Can you change a customer on a Sales order
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AI generated answer (using internal Slack threads):
Based on the conversations, it is possible to change the customer on a Sales Order in NetSuite. However, this change does not cascade to related documents such as Item Fulfillments or Cash Sales. If a Sales Order has been fulfilled and a Cash Sale has been created, changing the customer on the Sales Order will not update the customer on the Item Fulfillment or Cash Sale. In such a case, you would need to delete the Item Fulfillment, update the Sales Order with the correct customer, and create a new Item Fulfillment. Be aware that changing the customer on a Sales Order can break the link to the Cash Sale, turning it into a standalone Cash Sale. Also, changing the customer on a Sales Order may reset the bill-to and ship-to fields. Some users have implemented custom solutions to prevent this, such as using session storage in the browser, but these solutions may not be ideal. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846623659
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84546721
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.845341861
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